update about page pattern

patterns/about.php

@@ -8,27 +8,36 @@
 ?>
 
 <!-- wp:heading -->
-<h2>How we work</h2>
+  <h2 class="wp-block-heading">How we work</h2>
 <!-- /wp:heading -->
 
 <!-- wp:paragraph -->
-<p>Autonomic is a hive mind of 13 people around the world turning gentle chaos into websites, infrastructure and design. We share 1 email inbox. We make decisions through a consensus decision-making process.</p>
-<!-- /wp:paragraph -->
-
-<!-- wp:paragraph -->
-<p>Our other processes are documented in our Handbook.</p>
+  <p>
+    Autonomic is a hive mind of 13 people around the world turning gentle chaos
+    into websites, infrastructure and design. We share 1 email inbox, we make
+    <a
+      href="https://autonomic.zone/blog/2021/01/how-we-make-decisions/"
+      data-type="post"
+      data-id="78"
+      >decisions using consensus</a
+    >
+    and we all get paid the same.
+  </p>
 <!-- /wp:paragraph -->
 
 <!-- wp:heading -->
-<h2>How we work with clients</h2>
+  <h2 class="wp-block-heading">How we work with clients</h2>
 <!-- /wp:heading -->
 
 <!-- wp:paragraph -->
-<p>We prefer to work with organisations and projects who share our values [link]. Let us know your situation and we may be able to work for you at a solidarity rate.</p>
+  <p>We prefer to work with organisations and projects who share our values.</p>
 <!-- /wp:paragraph -->
 
 <!-- wp:paragraph -->
-<p>Our preferred contact method is email, to help us collectivise communications [link to contact] – we often take about a week or two to respond to initial queries, depending on how much work we have on. helo@autonomic.zone</p>
+  <p>
+    Our preferred contact method is email. It may take us a week or two to
+    respond to initial queries, depending on how much work we have on.
+  </p>
 <!-- /wp:paragraph -->
 
 <!-- wp:paragraph -->
@@ -41,33 +50,75 @@
       <tbody>
         <tr>
           <td>Retainer:</td>
-        <td>You pay us a retainer up front and we work. We like this.</td>
+          <td>
+            Clients pay us up-front and we work a list of tasks at an agreed
+            upon hourly or daily rate until the retainer is used up.
+          </td>
         </tr>
         <tr>
           <td>Flat-rate:</td>
-        <td>We give you a quote and deliver on it. We don’t like this.</td>
+          <td>
+            We give clients a quote based up their needs and we deliver on it.
+            Clients pay up-front or in phases.
+          </td>
         </tr>
         <tr>
           <td>We work as needed and bill you after:</td>
-        <td>It’s fine, we do it sometimes</td>
+          <td>Less than ideal for us.</td>
+        </tr>
+        <tr>
+          <td>Hosting and support:</td>
+          <td>Billed monthly or yearly.</td>
         </tr>
       </tbody>
     </table>
   </figure>
 <!-- /wp:table -->
 
-<!-- wp:paragraph -->
-<p>We accept payments via bank transfer (BACS or SWIFT), including internationally. We can also receive credit and debit card payments using Stripe, especially for folks in the US where “wire transfers” can be costly and complicated – please add 2.9% to cover Stripe’s processing fees.</p>
-<!-- /wp:paragraph -->
-
 <!-- wp:heading -->
-<h2>Working @ Autonomic</h2>
+  <h2 class="wp-block-heading">Additional Fees</h2>
 <!-- /wp:heading -->
 
 <!-- wp:paragraph -->
-<p>Autonomic values independence and autonomy in our day-to-day work environment; you can read more on our values page and our internal handbook.</p>
+  <p>
+    We accept payments via bank transfer (BACS or SWIFT), including
+    internationally. We can also receive credit and debit card payments using
+    Stripe. For folks in countries where “wire transfers” can be costly and
+    complicated, we will need to add approx 2.9% on top of the invoice total to
+    cover Stripe’s processing fees.
+  </p>
 <!-- /wp:paragraph -->
 
 <!-- wp:paragraph -->
-<p>When we are recruiting for increased worker membership we will make a post on our [blog]. If you are interested in joining Autonomic but we are not currently recruiting you are still welcome to send us your CV.</p>
+  <p>
+    We are
+    <a
+      rel="noreferrer noopener"
+      href="https://www.gov.uk/how-vat-works"
+      target="_blank"
+      >VAT registered in the UK</a
+    >, so UK customers will need to pay VAT at 20% on top of invoice total. Our
+    VAT Registration Number is: 399850721.
+  </p>
+<!-- /wp:paragraph -->
+
+<!-- wp:heading -->
+  <h2 class="wp-block-heading">Working @ Autonomic</h2>
+<!-- /wp:heading -->
+
+<!-- wp:paragraph -->
+  <p>
+    Autonomic values independence and autonomy in our day-to-day work
+    environment.
+  </p>
+<!-- /wp:paragraph -->
+
+<!-- wp:paragraph -->
+  <p>
+    When we are recruiting for increased worker membership we will make a post
+    on our <a href="https://autonomic.zone/blog/">blog</a>. If you are
+    interested in joining Autonomic but we are not currently recruiting, you are
+    still welcome to send us your CV at
+    <a href="mailto:boop@autonomic.zone">boop@autonomic.zone</a>.
+  </p>
 <!-- /wp:paragraph -->